Services
Medical Oncology
Medical Oncology approaches the treatment of cancer with many different therapeutic interventions such as chemotherapy, hormone therapy and immunotherapy.
Chemotherapy is the use of special medications to promote the destruction of cancer cells. It is used for several purposes:
- To cure a specific cancer
- To control tumor growth when cure is not possible
- To shrink tumors before surgery or radiation therapy
- To relieve symptoms, such as pain
Hematology
Hematology is the study of blood, blood disorders and the blood-forming organs. It includes problems with the red and white blood cells, platelets, blood vessels, bone marrow, lymph nodes, spleen, and the blood clotting process. If you are diagnosed with a blood condition such as anemia, blood clots or a bleeding disorder, your primary care physician may refer you to one of our hematologists.
Infusion Services at PCC
The infusion center at PCC is designed with your comfort in mind. We are staffed with highly trained, chemotherapy-certified oncology nurses who work closely with your physician in the management of chemotherapy treatments and the monitoring of your physical and emotional well-being. Our world-class physicians have extensive experience in treating all types of cancer, you are in good hands at Pacific Cancer Care.
We also offer infusion services for non-chemotherapy treatments for chronic diseases such as anemia, crohn’s disease and osteoporosis, to name a few.
Prescription Refills
It is always best to anticipate your prescription refill needs and have any necessary prescriptions written during your scheduled office visit or treatment.
You can call us during regular business hours if you need a refill, and we make arrangements for you to pick up the prescription. Please give us as much notice as possible so we can provide you with the best possible service.
Dispensary
Lab Services
There is an onsite lab in our office which allows us to draw your blood and have your results electronically placed in your chart, usually before you see your doctor. Most labs can be processed here at PCC, but occasionally, we will draw your blood here at our center and then send it out for processing. Your lab results can be found in your patient portal at www.carespaceportal.com
Chronic Care Management
Pacific Cancer Care offers a Chronic Care Management Program which is a critical component of care that contributes to better health and care of particularly vulnerable individuals with two or more chronic conditions expected to last 12 months or more.
We work with the patient to develop a personalized care plan based on physical, mental, cognitive, psychosocial, functional, and environmental assessment, and an inventory of resources. The end result is a comprehensive plan of care for all health issues, with particular focus on the chronic conditions being managed.
We then have a Nurse Practitioner call the patient each month to follow up on their current status, changes in medication, hospitalizations, side effects, and other pertinent areas to ensure the best possible outcomes.
Ask your doctor or staff member if you are interested in this program.
Connected Care: Supporting PCC Patients with the Care of Chronic Conditions
At PCC, we know that facing multiple chronic conditions can be very challenging for many of our patients. That is why we are pleased to offer a new Chronic Care Management (CCM) program called Connected Care.
This program helps you manage chronic health conditions outside of your regularly scheduled office visits – at home, whenever you need us. you can text our office through Connected Care anytime for help with appointments, refills, advice, or anything related to your health. Our team at Connected Care will also check in with you regularly to keep you healthy and out of the hospital.
This program is available to our Medicare and Medicare Advantage patients, as well as Aspire and CCAH.
About Connected Care
Connected Care is a program for our patients who are diagnosed with 2 or more chronic conditions, such as diabetes, heart disease, high blood pressure, arthritis, and others. A dedicated team member is assigned to assist you with:
- Developing and managing a comprehensive care plan
- Checking in on your health via text messages and/or phone calls
- Managing your medication
- Educating you on best practices for managing your chronic conditions.
- Coordinating your care and visits with your healthcare providers.
Program Benefits
No more phone tag. Text us anytime.
Not feeling well? Need a refill? Have a question? Simply text us at your convenience. Handle all the little things faster without waiting for a callback or scheduling a visit so you can spend more time doing what you love.
A personal healthcare assistant
Text your care team for help with:
- Scheduling appointments, follow-ups, and sick visits
- Question about your health, medication, and symptoms
- Requests for refills, referrals, lab results, and more
Your very own health coach
A dedicated manager to help with:
- Personalized care plan to help achieve your health goals
- Weekly health reminders, tips, and assistance via text
- Monthly care plan review to keep you on track
Your partner in care.
PCC’s Connected Care team members are here to provide ongoing support via text message – 24 hours a day, seven days a week. You can also message them directly with any questions or concerns.
We encourage you to communicate regularly with your care manager. We’re always glad to hear from you, and it’s important that we know how you’re doing. If you feel like you are receiving too many communications, we can modify to meet your needs.
Costs of connected care
Like your other healthcare needs, this program may have a small copay depending on your insurance. Many patients do not incur additional charges. Connected Care helps prevent unnecessary hospital visits and will save you hundreds of dollars for each prevented visit. If you decide that the program is no longer valuable, you can unenroll at any time.
Enroll in connected care
Please contact us at (831) 257-2142 to learn more about the program. We can answer questions, see if you qualify, and get you enrolled today.
- I find it helpful to be prodded to think constructively about my health in the moment. I love that you send me a reply. I feel heard. I fell into a “I forgot…” thinking sequence while packing and moving. Your texts helped me pause and regroup. Thank you!
- It certainly makes us mindful of our health. I love the little tips you send along. The service is a huge benefit!
- I have loved being able to connect with someone. I give Connected Care a 10 out of 10 all the way!
Community Health Workers
PCC has integrated Community Health Workers into our team of dedicated staff members. These CHW’s work to ensure efficient, personalized care for select patients from point of entry and throughout the care continuum from diagnosis through survivorship to assist patients who may need extra assistance throughout the process.
Using standardized and special assessment tools to monitor patients’ backgrounds, social needs and care experience and reporting issues to the health care team as needed.
This program is intended to reach out to non-English speaking patients who may not understand all of the options available to them for their care and well-being.
PCC has partnered with Stanford University to provide this service for our patients.
Healing Touch
Healing Touch is a relaxing, nurturing, heart-centered energy therapy that uses gentle, intentional touch that assists in balancing physical, emotional, mental, and spiritual well-being. Healing Touch assists in creating a coherent and balanced energy field, supporting one's inherent ability to heal.
Pacific Cancer Care offers a Healing Touch program to ALL of our cancer patients at no cost.
If you are interested in learning more or scheduling an appointment, please ask your doctor or one of our staff members to assist you.
Scalp Cooling
Scalp cooling is a simple treatment that can prevent hair loss caused by certain chemotherapy drugs.
The use of scalp cooling or ‘cold caps’ is proven to be an effective way of combatting chemotherapy-induced hair loss and can result in a high level of retention or completely preserve the hair. For patients, this means the opportunity to regain some control, maintain their privacy and encourage a positive attitude towards treatment.
Chemotherapy works by targeting all rapidly dividing cells in the body. Hair is the second fastest dividing cell, and this is the reason why many chemotherapy drugs cause alopecia. The hair follicles in the growth phase are attacked, resulting in hair loss approximately 2 weeks after the commencement of the chemotherapy treatment.
The damage that chemotherapy causes to the hair follicle can be alleviated by using scalp cooling, also known as the 'cold cap'. It works by reducing the temperature of the scalp by a few degrees immediately before, during and after the administration of chemotherapy. This in turn reduces the blood flow to hair follicles which may prevent or minimize the hair loss.
Although successful scalp cooling depends on many factors, research and studies have shown that scalp cooling can be effective across a wide range of chemotherapy regimens.
Pacific Cancer Care uses the Paxman Scalp Cooling system. Ask your doctor or one of our staff members if you are interested in the scalp cooling process.
For additional information on the Paxman system, click on the link below.
www.paxmanusa.com
The highly qualified physicians and staff at Pacific Cancer Care work diligently to provide our patients and family members with a comfortable and caring environment while delivering high quality personalized care. Everything we do at PCC is designed with our patients in mind.